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What is a SQDCM Board?
A SQDCM Board is a visual management tool widely used in manufacturing, that displays daily performance metrics for Safety (S), Quality (Q), Delivery (D), Cost (C), and Morale (M). These boards keep teams aligned by showing real-time KPIs, colour-coded status updates, and clear action points. SQDCM board serves as a central communication hub for teams, providing real-time visibility into performance targets and progress. The board typically includes colour-coded indicators to track accident rates, defect counts, on-time delivery, production costs, and employee satisfaction. This visual management board facilitates continuous improvement efforts by fostering transparency, accountability, and collaboration among team members, ultimately driving operational excellence and productivity.
Operational excellence
SQDCM board improves safety, quality, and delivery performance simultaneously to ensure seamless operations and meet customer demands efficiently.
Cost efficiency
By monitoring safety and quality metrics, SQDCM management reduces operational costs associated with defects, delays, and workplace incidents.
Employee engagement
SQDCM Visual Management Board boost morale by creating a safer work environment, reducing stress caused by defects or delays, and fostering a culture of continuous improvement.
Key metrics in the SQDCM framework
SQDCM tracks organisational safety metrics daily, giving teams a clear view of incidents, near misses, and compliance in one place. This helps prioritise risks, fix hazards quickly, and build a safer workplace for everyone.
- Track workplace safety incidents and near-miss events
- Monitor compliance with health and safety regulations
- Take corrective actions to reduce hazards
Manufacturers can use digital SQDCM to analyse quality metrics to gain insights into product quality, process efficiency, and customer satisfaction. Tracking metrics like defect rates, customer complaints, and adherence to standards enhances the overall quality of processes.
- Measure defect rates, rework percentages, and customer complaints.
- Improve quality control processes with real-time visual data.
- Ensure compliance with industry quality standards.
Delivery metrics within a SQDCM system comprehensively evaluate a manufacturer's supply chain efficiency and reliability. These metrics encompass on-time delivery, lead time, and order fulfilment, offering insights into the timeliness and effectiveness of delivering products to customers.
- Track On-Time Deliveries (OTD) and lead times.
- Optimise warehouse and inventory management.
- Identify bottlenecks in the supply chain and resolve inefficiencies.
Cost is a key metric in the SQDCM dashboard used by organisations to align business activities with their vision and strategy. Cost as a metric in this perspective helps measure and manage the efficiency of business processes, control expenses, and optimise resource allocation. It allows organisations to ensure profitability and sustainability.
- Reduce waste and optimise resource utilisation.
- Monitor production costs, operational expenses, and budget adherence.
- Use cost insights to drive lean manufacturing initiatives.
Morale, as a metric in the digital SQDCM solution, reflects job satisfaction, teamwork, employee retention, and organisational culture. Declines in morale indicators can serve as early warning signs of potential organisational issues, such as leadership challenges, cultural issues, or inadequate support for employee development.
- Track employee satisfaction, retention rates, and productivity metrics.
- Align workforce training programs with business objectives.
- Foster a collaborative and motivated work environment.
Boosting Performance with SQDCM Boards
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improvement in safety
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reduction in delivery lead times
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increase in employee morale
Hear it from our customers
MARC ROBINSON
Director, Global Operational Excellence
“By providing a central location to input, analyse and share our KPIs, 'Data Point' enables site management to more easily focus on the entire business as a team. Its ability to allow automated data entry and trend analysis gives us more time for improvement rather than just reporting numbers. Combined with a disciplined approach within our SQDC meeting process, I believe 'Data Point' will help us continually focus on key issues and drive business excellence in all areas.”
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Your Questions, Answered!
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How to use a SQDCM board?
- Monitor daily metrics for Safety, Quality, Delivery, Cost, and Morale
- Use green/red indicators to show performance
- Discuss issues as a team and take action
- Drive continuous improvement through regular updates